Shipping policy

Shipping Policy

For items over 1 metre or combined weight of 20kgs, delivery is via courier and cannot be to a Post Office Box. All deliveries are sent with registered couriers who MUST obtain a signature at time of delivery.

For items under 1 metre or combined weight of less than 20kgs we will use Australia Post.

Please ensure you advise a contact phone number and email address for tracking numbers and tax invoices.

For security reasons, shipping address cannot be changed once item(s) has been shipped. 

Note: We currently only ship within Australia. Please contact if you are unsure and we will clarify further.

Like most retailers that provide delivery services, we can only guarantee the delivery of items to the shipping address as specified by our customers. It is the responsibility of the customers to evaluate and decide if their shipping address is suitable for purchase via courier delivery.

For delivery to major States, Territory cities and their surrounding areas, please allow 3-4 working days from date of clearance of payment. For delivery to more remote or rural areas, please allow a further 1-2 days.

If there is going to be a delay for any reason we will contact you by email or telephone.